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Frequently Asked Questions

SunFish HR is an end-to-end Human Capital Management solution. From employee empowerment and automated HR processes to performance insights and executive dashboards. SunFish HR equips everyone in your organization with the tools to thrive with its over 25 modules and native compliance across Southeast Asian regions.

SunFish HR offers a comprehensive suite of features, including:

  • Core HR
  • Time & Attendance
  • Payroll
  • Talent Management
  • Recruitment
  • Training
  • Employee Self-Service
  • Compensation & Benefits
  • AI & Analytics

SunFish HR pricing is a scoped quotation, not a fixed price list. Four inputs shape it: your headcount, the HR modules you select, requirement complexity (customization and integration), and implementation services.
One quotation covers the recurring SaaS license subscription, the one-time implementation, and any add-ons such as custom development or managed payroll outsourcing. There are no hidden fees.

SunFish HR implementation runs in phases: requirements gathering, configuration, data migration, parallel payroll runs, user training, go-live, and hypercare support.
The timeline depends on HR scope, requirement complexity, and headcount. A focused Core HR and payroll rollout goes live faster than a multi-module or multi-country, multi-entity deployment.

Yes. SunFish HR connects to payroll, accounting, and ATS systems through SFTP and REST APIs. Its Development Kit supports custom integrations and flags conflicts with future updates before deployment.

Yes. SunFish HR connects to payroll, accounting, and ATS systems through SFTP and REST APIs. Its Development Kit supports custom integrations and flags conflicts with future updates before deployment.

SunFish HR holds ISO/IEC 27001 certification and SOC 2 Type 2 attestation, and complies with the Philippine Data Privacy Act of 2012 (NPC). Security controls include data encryption, role-based access control, audit trails, and secure hosting.
Philippine payroll and Time and Attendance follow BIR, SSS, PhilHealth, Pag-IBIG, and DOLE requirements.

Yes. SunFish HR is modular, so you start with the modules you need and add more as you grow, without switching systems. It supports enterprises of 500 or more employees and multi-entity, multi-country structures on one platform.

SunFish DataOn Philippines provides local implementation and support teams, with a dedicated account and support contact for enterprise clients. Support covers system issues, configuration requests, and ongoing enhancements.
Response times are tied to incident severity and defined in the End-User Rights Agreement (EURA).

Yes. SunFish HR lets you configure reports, workflows, forms, fields, and permissions, and build advanced custom processes to match how your organization runs.

Your data stays yours. On exit, SunFish DataOn Philippines exports your employee, company, and payroll data in standard formats, in line with your agreement and data processing terms, and issues a data deletion certificate.

Instead of a self-serve trial, SunFish HR is shown through a guided product demo scoped to your requirements, run by our solutions team.

Yes. SunFish HR runs multi-country payroll from one platform, with native country engines and localized compliance across the Philippines, Indonesia, Malaysia, Thailand, and Vietnam, plus multi-currency support.

SunFish HR includes standard, user-defined, and configurable reports, executive dashboards, and AI-powered insights across HR, attendance, and payroll data.

Yes. SunFish HR is used by more than 2,000 companies across Southeast Asia. On request, SunFish DataOn Philippines arranges a reference conversation with a client of similar size or industry.

You can request a SunFish HR free demo through any of the following: