2023 Voice of the Business Partners

Your voice matters to us! We would love to hear how well we responded to your HR Requirements this year.
Your feedback will be taken constructively to further improve our services and contribute to your company’s success.

    Data Privacy Statement

    SunFish DataOn Philippines Inc. ("SDP") recognizes our responsibilities under the Republic Act No. 10173 (Act), also known as the Data Privacy Act of 2012, with respect to the data we collect, record, organize, update, use, consolidate or destruct from our client. The data obtained from this survey is entered and stored within the company authorized information system and will only be accessed SDP authorized personnel. The company has instituted appropriate organizational, technical and physical security measures to ensure the protection of the collected data.

    Furthermore, the information collected thru this survey shall only be used for the following purposes:

    1. Assessment of SDP services and respondent experience throughout the current engagement 2. Identify business proficiency and opportunities based on client feedback 3. Marketing and promotional efforts including, but not limited to, advertisements, social media posts, brochures, etc.

    SDP shall not disclose the respondents’ personal information without their consent.Data Privacy Consent

    Account Management

    Who manages your SunFish and/or GreatDay Account? On a scale of 1-4 (with 1 being Unsatisfactory and 4 being Outstanding), kindly share with us your rating:My Account Manager is knowledgeable in HR Process and the overall functionality of SunFish HRIS and/or GreatDay App. My Account Manager is highly responsive and delivers solution effectively and in a timely manner. My Account Manager communicates with me professionally. I am satisfied with the overall services being provided by our Account Manager.

    Application Maintenance Support

    On a scale of 1-4 (with 1 being Unsatisfactory and 4 being Outstanding), kindly share with us your rating:My concerns and/or filed tickets are being attended and responded in a timely manner. My concerns and/or filed tickets are being resolved in a timely manner. Resolutions to our concerns and/or filed tickets are with good quality and effective. I am satisfied with the overall system support I receive from the Maintenance Support Team.

    Managed Payroll Service

    Who manages your Payroll? You may select more than one (1) process owner. On a scale of 1-4 (with 1 being Unsatisfactory and 4 being Outstanding), kindly share with us your rating:My Payroll Processor is knowledgeable in end-to-end Payroll Process and the payroll functionality of SF HRIS. My Payroll Processor delivers payroll in a timely manner, following the agreed SLA. My Payroll Processor delivers payroll accurately, following the agreed SLA. My Payroll Processor communicates with me professionally. I am satisfied with the overall services being provided by our Payroll Processor.

    Partnership with SunFish DataOn Philippines, Inc.

    Kindly share with us your experiences and overall feedback about our services, our team, and the overall solution that we provide to you. What area/s should we focus on improving to further serve you better? On a scale of 1-10 (with 1 being Not Likely and 10 being Very Likely), how likely are you to recommend Sunfish DataOn Philippines to your business network?